Our Hardware & IT Infrastructure offering encompasses all tangible aspects of technology support, including computers, desktops, smartphones, and servers. Our Hardware Engineers (HWEs) bring over 20 years of experience in supporting diverse Intelligence Community (IC) clients in understanding and maintaining their hardware ecosystems. DeNOVO employs security-cleared Hardware Engineers, currently deployed across five states and two countries. Our team holds certifications for a broad range of hardware brands, including Dell, Hitachi, SGI, and NetApp, among others. Additionally, we possess specialized capabilities for installing and maintaining SpectraLogic tape drives.
Deployment & QRC: We specialize in comprehensive IT infrastructure services, boasting extensive expertise in the intricate, multi-site deployment of large-scale software and hardware solutions. Our service delivery spans from conducting detailed Site Surveys to performing Final Quality Reviews (FQR). With over two decades of experience, we have successfully assisted a diverse range of Intelligence Community (IC) clients.
Support Service Center: We provide Help Desk support to identify and diagnose problems on a 7x24x365 operations schedule.
If you’re interested in one or more of our services or want to learn more about who we are as an organization, contact us today, we’re happy to help.